Answer Anytime,
Anywhere, for Anyone

Give your customers 24/7/365 access to the information they need, exactly when they need it, with the AI chatbot that never sleeps and never stops learning.

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Hi, I’m Ivy, a virtual assistant here to answer your questions

How can I help?

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How It Works

Ivy.ai uses proprietary technology to absorb information from your existing content, such as your website or PDF guides. Next, we index all of your information so that when someone asks a question, Ivy.ai returns the right answer right away. For any question without an answer, customers can easily create a ticket or be transferred to a human on your team for support. Adding knowledge is easy so future questions won’t require escalation.

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Support on Any Channel

Meet your customers where they are with a chatbot that lives on any communication channel. From your website to Facebook messenger to email and even Amazon Alexa, don’t miss an opportunity to provide real-time answers at scale.

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More Features. More Possibilities.

Ivy.ai is more than a chatbot. Provide consultative support with enterprise-grade Live Chat, powered by AI. Effortlessly add knowledge to your chatbot’s brain and keep it current as information changes. Build elegant, branded tutorials that walk your customers through complex processes. Deliver targeted outbound SMS text campaigns to stay on track, or create simple inbound flows that support your customers by text message.

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Questions Answered

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Smarter AI. More Efficient Work.

Ivy.ai chatbots understand context, speak over 100 languages, and communicate bidirectionally, connecting more users with more answers than any other platform. They also guide Live Chat agents with easy-to-insert recommended answers, accelerating and optimizing consultative support when it’s needed.

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